Getting started

Get help or send feedback

Ask the help assistant, look things up in the Help Center, or send a question, problem or idea straight to the MakeHay team.

Where
The help assistant, at the bottom right of every page

The help assistant at the bottom right of every page answers how-to questions from the Help Center. When you need a person, message the MakeHay team without leaving the app.

  1. Step 1: Click the help assistant's bar at the bottom right (the sparkle button on a phone), then the life ring button, Help & feedback, at its top. It's also in your account menu.
  2. Step 2: To look something up, click Help Center. It opens in a new tab.
  3. Step 3: To write to the team, choose a topic under What's this about?: I need help with something, I have feedback or I have a feature idea.
  4. Step 4: Type your Message and click Send message.

Replies come by email to the address you sign in with. Anyone on your team can send a message.

Tip: You can also email support@makehay.io. See Contact.