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Changelog

What's new

MakeHay ships improvements every week. Here's what changed recently.

Website

Three website plans

The Website add-on now comes in three plans. Starter, $97 a month, is a five-page site: Home, Services and Contact plus two pages you pick. Pro, $197 a month, adds a page for each of your top 6 services and up to 10 towns, the pages that rank, with your domain free the first year. Growth, $397 a month, builds up to 15 service pages and 25 town pages and adds a new page and a blog post every month. Every plan is built for you in 1 to 2 business days, hosted, and sends every lead to your account. Compare them on the Website page, and change plans there any time.

Everywhere

Write back on a support thread, and your own details on your account

Under Support, every message you sent us now has a Reply button, so a follow-up stays in the same thread and we answer there and by email. Account in your account menu asks for your first and last name, phone and a personal email; your first name is how the Dashboard greets you. The company name and logo at the top of the menu now both show in full.

Everywhere

Your messages to us, and our replies, in one place

Support, at the bottom of the menu, lists every message you sent us through Help & feedback with its status and our replies. A count shows on Support when a new reply arrives, and replies still come to your email too.

Everywhere

Change your sign-in email

Under Account in your account menu, you can now change the email you sign in with. Type the new address and your password, and MakeHay sends a link to the new address. Nothing changes until you click it, your password stays the same, and your email choices come along. Your old address gets a heads-up when the change is asked for.

Everywhere

Straighter answers from the help assistant

The help assistant now answers first and sizes its reply to the question, reads the guides that match your question instead of skimming all of them, asks you back when a question could mean two things, and says plainly when MakeHay doesn't do something instead of hedging. Under each answer you can mark it helpful or not, and see the guides it drew on.

Invoices & payments

Print an invoice or a receipt

Every invoice now has a Print button that opens the customer's copy ready to print or save as a PDF, paid or not. Once a payment has settled on an invoice, the same button also prints a receipt: each payment with its date, method and reference, the total paid and the balance remaining, or Paid in full.

Automations

Reminders on your schedule, and automations need Stripe

Quote follow-up and overdue invoice reminders now go out on the days you choose: up to four reminders per quote while it is still valid, and up to six per invoice until it is paid, each at least two days apart. On any one quote or invoice, Stop reminders under Activity ends them for that document. Automations now need your Stripe account connected under Settings › Payments; any that were on without it have been switched off, and you can turn them back on as soon as Stripe is connected.

Quotes

Project descriptions, quote templates and a Why choose us page

A quote now has a project description under its title, so the work can be described in words instead of a line item. A quote made from a request starts with the request's words there. Save any quote as a template and start new quotes from it under Start from. And under Settings › Quotes & invoices you can write a Why choose us page, with photos of your work, that any quote can include after the terms. Quotes and invoices can no longer contain links.

Everywhere

Customize your dashboard

Tap Customize at the top of your dashboard and edit it right there: drag blocks where you want them, switch blocks and numbers off and on, and pick up to six numbers for the row across the top from what MakeHay already tracks. Anything you turn off waits, grayed, at the bottom until you want it back. Everyone on the account has their own layout, saved to the account, so your phone and your computer match.

Quotes

Tell the customer when you void a quote

When you void a quote the customer already has, MakeHay now offers to email them that it was withdrawn, with a note of your own, or to void it quietly. The wording is yours to change under Settings › Emails, as Quote withdrawn.

Website

Website numbers on the Website page

Visits, unique visitors and leads from your website now sit on the Website page, with the site itself and your change requests, instead of on the dashboard. The dashboard tile still says whether the site is live and opens it in a tap.

Website

A simpler way to set up your website

Setting up your website is now seven short screens, most of them a tap or two. List your services and star your top six, each with its own details and photo if you like. Tap the facts your website may state, such as licensed, insured, free estimates or family owned, and nothing you leave off is ever claimed. Every town you add gets its own page. One tap sets the feel of the whole site, and the colors can come straight from your logo. Paste the links to your current website, Google Business Profile or social pages and MakeHay pulls your photos and reviews from there. A panel beside the questions shows what we have so far, and the page says plainly what happens next: MakeHay builds every page by hand, usually within 1 to 2 business days, and nothing goes live until you have seen it.

Website

Launch a demo site with your own domain

When MakeHay builds you a demo website, Buy the website now opens one page: pick the site's address, pay, and it is yours. Get a new domain shows names for your business with their prices, registered in your name with the first year on MakeHay for names under $50 a year; Use a domain I own takes the one you have; or keep your MakeHay address for now. The address is set up on its own the moment the payment lands, and MakeHay emails you when a domain is live. Paid websites built by MakeHay now have a Your address card on the Website page too: add or change a domain, copy the records to add where it is managed, and check whether it has gone live, with no change request needed.

Setup

A tidier services list, with photos and drag to arrange

Settings › Services & weather rules is easier to read with a long price list, and you can now drag things where you want them: take a service's grip to move it above or below another, or into a different category, and take a category's grip to move the whole category; the order you set is the order the quote builder shows. Categories are proper headers with their count and weather rule, they fold and unfold (MakeHay remembers which you left open), and Expand all and Collapse all do the lot. A Find a service box narrows every category as you type. Each row shows the service name, the first line of its description and the price, with the rest a click away. And every category and service can now carry a photo: drop one on the Photo box in its dialog or click to choose, and it shows beside the name. Hold a service over a folded category and the category lights up and opens a slot showing where it will land. Those photos go onto quotes too: a line made from your price list carries the service's photo, or its category's, and your customer sees it beside the line. Click the x on a photo to take it off that quote, or the picture button on a line without one to add a photo of your own. And adding a category with the same name as one you archived brings that category back, with its services.

Request forms

Delete a request form

A form you no longer use can be deleted from its details under Settings › Request forms. Its link, popup, embed code and QR code stop working right away, and the requests it already brought in stay in Requests. The form your website uses as its contact page stays until you pick another one for the site.

Scheduling

Snow plowing: contracts, storms and per-storm billing

A new Snow section for plow and salt work, off until the owner switches it on under Settings › Advanced features. Add a contract per property: per push, per storm by inches, seasonal with monthly installments, hourly, or de-icing only, each listing what the crew does there (plowing, snowblowing, shoveling, salt or sand on the lot, driveway, walks or steps), the trigger depth and your terms. Send it to the customer to approve by typing their name, or mark it approved in person; the list shows what's active, awaiting approval, declined, expired or ended, and a contract marked to renew gets a draft for next season when the season ends. MakeHay watches the National Weather Service forecast for every property on an active contract and tells you when the next 48 hours cross a trigger depth, with a one-tap Open the storm and a storm notice you can send customers. Put contracts on routes with a start and end point and ask for a suggested order. Open a storm and every active contract becomes a stop on a crew screen made for a phone at 3 AM: dark, big buttons, chips per truck, a tap per service that stamps the time, depth in half inches, photos, saves that retry when the signal drops, and a text to the customer when a stop is done if texting is on. Close the storm with the snowfall and each customer gets one invoice for it, charged to a saved card or emailed; seasonal installments invoice themselves on their day. Each customer's page and client portal keep the season's log with a PDF to hand over, and Reports gains a Snow section.

Request forms

A QR code for every request form

Each request form now has its own QR code under Settings › Request forms, next to the link, the popup button and the embed code. Copy it as an image or download it as a PNG at print size, then put it on your trucks, yard signs, door hangers, business cards and invoices. A phone camera opens the form, and the answers land in Requests like any other. Below your forms there is a short guide to the four ways to get a form in front of customers.

Setup

Quote and invoice settings have their own section

Everything about how your quotes and invoices look and what they start with has moved out of Settings › Company into a new Settings › Quotes & invoices section: the Detailed or Simple style, which of your details and your customer's print on them, the default tax rate, quote validity, payment terms, default terms, remit-to instructions, numbering, and the client view of new quotes. Settings › Company now holds only your business: name, contact details, address, hours and logo. Two sections have clearer names too: Services is now Services & weather rules, and Document templates is now Contracts & forms.

Invoices & payments

A logo size setting, and your customer's details on quotes and invoices

Logos print larger on quotes and invoices, and there is a new setting for the size: pick Small, Medium or Large next to your logo under Settings › Company, and the change shows at once in the style previews and beside your company name. Your customer's phone, email and billing address now print under Prepared for on quotes and Billed to on invoices; each one has a switch under Settings › Quotes & invoices, all on to start, and a blank detail is left off.

Website

Book a call about the Website add-on

Not sure the Website add-on is right for you? Book a 30 minute call with a person at MakeHay from the Website page or Settings › Add-ons. Pick a time that suits you, and the Zoom link and a calendar invite come by email, with a reminder an hour before.

Setup

Choose where your quote and invoice numbers start

Settings › Quotes & invoices has a Numbering box where you choose where quote numbers and invoice numbers start. Moving from another system? Pick up where your numbers left off, or start at any number, like 1001. Numbers you've already used are skipped, so two quotes or two invoices never share one.

Everywhere

A blog with pricing and estimating guides for the trades

makehay.io/blog has guides on pricing and estimating outdoor work: how to measure a lot, what to charge per stall or per square foot, how to price a seasonal snow contract, and more. Every number is sourced and the arithmetic is shown in a worked example. Subscribe by RSS from the blog page.

Everywhere

Confirm your email to use MakeHay

New accounts confirm their email before using MakeHay: open the link we send after you sign up and setup opens. If you signed up earlier and never confirmed, MakeHay asks once, the next time you open it. Signing up with Google or accepting a team invitation counts as confirmed.

Everywhere

Crews are now called teams

MakeHay now says team wherever it used to say crew. It's the same feature with a new name: click Assign team on a job to put your teams and people on it, and their team colors still show on the calendar.

Invoices & payments

Prepaid sessions for packs like 6 dog walks

Businesses that sell packs of sessions can turn on Prepaid sessions in Settings › Advanced features. It stays off until you turn it on. Mark a service in Settings › Services as a prepaid pack, then sell it from the customer's page: send an invoice, or record that they paid now. The sessions are added once the invoice is paid in full. Each visit you mark done on a job that draws from the pack uses one, and Use one covers walk-ins, with Undo. The customer's page shows how many are left, and so does their client portal. A visit a session paid for is never billed again.

Invoices & payments

Choose how your invoices and quotes look

Settings › Quotes & invoices has an Invoice and quote style card with two choices, shown side by side using your own latest invoice. Detailed is the line-by-line table you know. Simple is a clean, receipt-style page with the amount due up top and the service date, made for appointments, sessions and visits. A paid Simple invoice reads Receipt. Quotes follow the same choice, and switching changes every link you already sent.

Everywhere

Stay signed in, and get back in faster

MakeHay now keeps you signed in for 60 days and renews that while you use it, so you no longer have to sign in again every week. On a phone, Log in sits in the top bar of makehay.io, and opening the sign-in page while you're signed in takes you to your dashboard. Adding a job site to a quote now looks up the address as you type, and its label is optional. Your quote request link shows with a Copy button in the setup checklist and in setup, ready for your Google Business Profile or Facebook page. Accounts that never changed Settings › Notifications now get an email the first time a customer opens a quote.

Everywhere

A help assistant inside MakeHay

A help assistant sits at the bottom right: a bar on wider screens, a sparkle button on phones. Ask how to do something, or which add-on fits what you need. Its AI answers come from the Help Center articles, as numbered steps with links. Answers fit your role and the page you're on. It only answers questions about MakeHay. It can't see your customers, quotes or invoices, or change anything. Each person can ask 40 questions a day, and a team 150. The conversation is kept for the day. Help & feedback, to reach a person at MakeHay, is now the life ring at the top of the chat.

Everywhere

A Help Center with step-by-step guides

The new Help Center at makehay.io/help has 103 step-by-step articles in ten categories, from getting started, quotes and scheduling to invoices, your team, your website and your account. Each article covers one task: where to find it in MakeHay, the steps, and who can do it when that isn't everyone. Most have a button that opens the right page in MakeHay. Type a question or a few words in the search box and matching articles appear as you type. It's linked from the site footer and from Help & feedback in the app.

Website

Your Google reviews on your website

Your website can now show your Google reviews. In the website editor's Reviews panel, type your business name and town or paste your profile's link from Google Maps, then pick your listing. Businesses with no storefront are found too. Up to five reviews show exactly as written, with Google's rating, the review count and a link to all of them on Google. The site reads them again every week, or press Read again now. Stars to show can hide reviews below 3, 4 or 5 stars, and you choose Google reviews, your own testimonials, or both. The website questionnaire takes the link too.

Website

Photos from your Google listing under your reviews

Once your Google profile is connected, the Reviews section of your website can show up to eight photos from your Google listing, yours and your customers', in a strip under your Google reviews. Each photo names the person who took it, as Google asks, and a link leads to more photos on Google. The photos are read again every week along with the reviews. They are on by default; turn them off with the Photos from Google switch on the Reviews section.

Website

Alt text for your website photos, and photos in your sitemap

In the website editor's Photo library, the box under each photo is now called Alt text, with a line on what it does: it tells Google and screen readers what the photo shows. Change it there and every place on your site still showing the old words, or none, takes the new ones when you publish. The warning about photos without a description is gone. Your site's sitemap now lists your gallery photos, each service's photo and the home page photo, so search engines can find your work as well as your pages.

Website

Three looks and colored bands for your website

Under Look in the website editor, choose Classic, Bold or Trust. Each one reorders the home page and switches the section layouts, the font and the corners, without touching your words, photos or colors. You can also set layouts one section at a time: the gallery as a grid, before and after pairs or a swipe strip; reviews as a grid or a strip; services as cards, a list or tiles. Most sections can sit on a plain, tinted, brand color or dark band, or on a photo, with their own spacing and alignment. Text stays readable on all of them.

Website

Six sections you can add to any page of your website

Any page of your website can now add Text and photo, How it works, Pricing, Offer, Badges or Video, and remove it again. Pricing lists your services, or the ones you pick, with the prices set under Services; a service with no price showing reads “Free quote”. Offer holds the deal, an optional code to mention and an end date, and stays up until you switch it off. Badges start from the certifications in your business info, each with room for a logo. Video plays a YouTube link through YouTube's privacy-enhanced player, and your site's privacy page mentions it while a video is showing.

Website

Pages of your own, and Ask MakeHay for anything else

Add up to eight pages of your own from Add a page in the website editor's Pages list, starting from Financing, Commercial, Careers, Special offer or a blank page. Set each page's name, its address and whether it sits in the menu; a page left out of the menu still opens from its address. Build it from the same sections as the rest of the site and give it its own search title and description. For anything the editor doesn't do, Ask MakeHay at the top of the editor sends your request, with the page you were on, to a person at MakeHay, who replies by email.

Website

Bold, italic, links and lists in your website text

The longer text boxes in the website editor, like your story, page introductions, service and town pages, steps and answers to questions, now have four buttons: Bold, Italic, Link and Bulleted list. They add simple markers, such as two asterisks around bold words or a dash at the start of a list line, and the site shows the formatting. A link needs a full https:// address and opens in a new tab. Pasted bullet points become list lines.

Website

The website questionnaire builds your site as you answer

Once you add the Website add-on, the questionnaire opens on its own page with a site already built from your account. Six short screens make it yours: look, services and towns, photos and logo, about you, hours and links, and your web address. Your answers show on a live preview of the site with every tap. Add services from your price book with a tap, and star up to six for the home page. Answers save as you go. A checklist shows what is still needed before you can send. Tap Finish later and the dashboard brings you back to it.

Website

Colors, towns and domains in the website questionnaire

Choose your site's colors four ways: a MakeHay palette, your own color, a color read from your logo, or a note telling MakeHay what you have in mind. Town boxes suggest towns as you type and fill in the state when you pick one. Say how far you travel and the site shows it with your towns, like “Within 40 miles of Phoenix, AZ.” On the last screen, the account owner can look up domain names with live prices and note one for MakeHay to register in your name. Nothing is bought there.

Website

Follow your website from questionnaire to launch

Sending the questionnaire puts your answers on the draft site at once, and you can preview it right away. The first draft of the words for your pages starts the moment you send. the Website page then lists each stage: answers in, the first draft of the words, MakeHay's review, six or more photos, a logo on file, and live at your address. A preview of your draft sits beside the list, with buttons to add photos or edit your answers. The dashboard's website tile shows the current stage.

Website

Website hours and contact details follow your settings

New websites show your work hours from Settings › Company, Monday to Friday, on the contact page and in the footer. Change them in Settings and the site follows. To set different hours for the site, turn off “Use the work hours from Settings” under Business info in the editor. The questionnaire's first screen lists the phone, email and address from your account, each with a switch to keep it off the site. Turning the phone off also removes the Call buttons from every page. Business info in the editor has the same switches.

Website

Notice before a domain renews or your site goes offline

MakeHay pays the first year of a domain it registers for you. From the second year, the registrar's yearly price is charged to the card on your account about a month before the renewal date. You get an email when it is charged and a receipt once it is paid. If the charge fails, you get a link to pay. Still unpaid two weeks out, you get a reminder. Unpaid three days out, renewal is switched off and you are told. If the Website add-on ends on a live site, you hear that day, when the site goes offline 14 days later, and when your domain leaves MakeHay's hosting.

Everywhere

Close your account from Settings

Owners have a new Account section in Settings, and closing the account lives there. Say why you're leaving or skip it, download your data as one file if you want it, type your company name, then answer one last yes or no. Closing signs everyone out, stops every email MakeHay sends for your business, takes any website offline, ends paid add-ons and emails you a confirmation. Your data is kept for 30 days, and you can reopen the account in that time by emailing support. After that, customers, quotes, jobs, photos and files are deleted, and invoice and payment records are kept.

Website

A website for your business, built from your account

The Website add-on gets your business a site built from what is already in your account: your services, contact details and photos, with your request form as the contact page so every lead lands in Requests with photos and the job site address. You answer a short questionnaire, a person at MakeHay builds the first version and emails you when it is ready, and from then on you change words, photos, colors and fonts yourself from Settings and publish when you like. Each service and each town you serve gets its own page. It starts at a MakeHay address and moves to your own domain whenever you have one: connect a domain you own, or pick a new one, free for the first year. $197 a month or $1,970 a year.

Everywhere

Every settings section from the sidebar

The Settings row in the sidebar has an arrow that drops down every settings section you can use, so you can jump to any of them from anywhere. On a phone, settings pages swap the row of tabs that ran off the screen for one button naming the section you're in, which opens a menu of them all. The bottom of the sidebar is now a single block that rotates through add-ons, referrals, the partner program and what's new. Yearly add-on plans now show what they cost per month.

Quotes

Share a quote or invoice by link, no email needed

The Send dialog on quotes and invoices has a Get link button for customers you'd rather not email, or whose email you don't have. It marks the quote or invoice sent and gives you the customer's link to copy and text, or open and print. Views, approvals and payments through the link count just like an emailed one, and an email can still follow. A draft quote's menu has Get customer link, and the Activity card shows Link shared without an email.

Invoices & payments

Autopay for recurring services

A customer can save a card or bank account once from their client portal and agree to be charged after each completed visit. Turn Autopay on in the job's Repeat settings and send them the set-up link from their page. From then on, marking a visit done charges the saved method and emails a receipt; if a charge is declined, the invoice goes out by email with a pay link instead and you're told. Either of you can turn it off at any time.

Scheduling

Repeating services that bill themselves

Visits on a repeating job can be marked done or skipped (with a reason) from the job page or the calendar. Set a price per visit in the Repeat settings and each visit you mark done becomes its own invoice, emailed to the customer with a pay link. Ending a series is one button, the calendar stops adding visits to finished jobs, and the jobs list has a Repeating filter.

Invoices & payments

Choose who pays the fees on online payments

Settings › Payments has a new Customer pays the fees switch. Off, the fees on online payments come out of your payout, as before. On, they're added to what your customer pays online, and the invoice or deposit is still credited in full. Your customer sees one Taxes and fees line and a total that includes it, never a breakdown. It covers invoices paid online, deposits paid when a quote is approved and autopay charges. Checks and cash you record yourself are unaffected.

Invoices & payments

Help finishing Stripe setup, and 3 free months for connecting

Connecting Stripe now starts with what's in your Company settings already filled in, such as your business name, industry, website or a description of your work, contact email and phone, and the name customers see on card statements. If setup stops partway, Settings › Payments lists what Stripe still needs in plain words, and MakeHay emails you a reminder a day later and once more at four days. The first time your Stripe account can take payments, No MakeHay branding is free for 3 months. Accounts that were already connected get the 3 months too.

Quotes

A tidier quote builder, and weather for unscheduled jobs

Adding a line is now one Add item button: pick one of your services, or choose Custom item at the foot of the list. The unit has its own column between the item and the quantity, with a picker on custom lines and the service's own unit on the rest. The packages switch now reads Good / Better / Best. On the calendar, jobs in the Unscheduled tray keep a fresh forecast for their site, so clicking one shows its weather before you pick a day.

Everywhere

Partner program: earn 30% for sending businesses to MakeHay

Dealers, coaches, creators and associations can now apply at makehay.io/partners. Partners get a link and a code, and earn 30% of what MakeHay makes from each business they send for 12 months: the platform fee on online payments and any add-ons. Statements close on the 15th of each month and are paid through Stripe. A partner page shows the businesses sent, earnings by month and every statement.

Everywhere

Refer a business, earn No MakeHay branding free

Settings has a Referrals tab with your link and code, share buttons for email, text, LinkedIn, Facebook and X, and an invite-by-email form. Each business you refer that takes its first online payment on MakeHay adds 3 months of the No MakeHay branding add-on to your account; five of them and it's free for life. The business you refer gets its first month free, whether they join from your link or enter your code on the sign-up page.

Email

See every email on a quote or invoice, and what goes out next

The Activity card on quotes and invoices has a View email button on every send, reminder, receipt and review request, so you can read what your customer got. Above the history, dashed Upcoming rows show what your automations will send next: the quote follow-up, the next overdue reminder and its date, and the review request that goes out once the invoice is paid. Each names who it goes to and has a Preview email button. Links in these previews are switched off, so opening one never counts as a customer view.

Everywhere

A dashboard that says what needs doing

The dashboard now opens with four numbers (collected this month, outstanding, quotes out, scheduled visits), then today and the next seven days beside one list of what needs your attention: past-due invoices, jobs past their date, weather on tomorrow's visits, new requests, quotes about to expire and more. Cash in for the last 30 days and recent customer activity sit underneath.

Email

Every customer email in your words

Settings now has an Emails tab listing every email MakeHay sends your customers, from the quote itself to the receipt and the signature request. Edit the subject line and the opening of each one, drop in variables like the customer's name or the quote total, and watch the live preview fill them in. Send yourself a test of any of them.

Everywhere

Reports for any date range, arranged your way

Pick this month, last month, 30 or 90 days, the year, or your own dates. Every headline number shows its change from the period before. Revenue by day, week or month, the quote funnel and win rate, receivables by age, sales by category, top customers, requests by source, payment methods and days to pay. Drag the modules into your order, hide what you don't use, and export payments or quotes as CSV.

Automations

Review requests wait for your Stripe account

A review request goes out the moment an invoice is paid in full, so the automation now turns on once your Stripe account is linked. Flip the switch and MakeHay takes you to Settings › Payments if it isn't yet.

Setup

Your website on your documents, and a request form from day one

Company settings have a website field with a switch to print it on quotes and invoices, alongside your phone, email and address. Setup now includes a request form step: build your first form with a live preview before you've sent a single quote.

Scheduling

Calendar chips say who and what, and a tap changes the time

Every chip on the calendar now shows the customer and the trade, with the street address when there's room. Tap a job and the quick view opens: change the start time inline, pick the crew, call the customer or get directions. Jobs that run more than one day stretch across them in the month view.

Setup

New accounts start with a setup wizard

Six skippable steps: your industries, company basics, a starter price book in your units, weather rules for the services that need them, the follow-up automations, and the extras (payments, request form, team, import). Every step saves as you go, and you can skip the whole thing and come back later.

Setup

Clear or snooze your setup checklist

The “Let's get you set up” checklist now gets out of your way. Dismiss the steps you've finished, snooze the ones you're not ready for (they come back in a week), or snooze the whole list at once. Changed your mind? There's an Undo.

Quotes

Simpler quote filters, newest customers first

The quote list is now filtered by All, Draft, Sent, or Voided: fewer tabs to think about, and each row still shows its exact status. The customers list now shows when each customer was added and puts your newest customers at the top.

Email

Replies to your emails come straight to you

Every quote, invoice, and reminder MakeHay sends on your behalf now carries a Reply-To that reaches you: your business email, or your login email until you set one. When a customer hits Reply, it lands in your inbox. Test emails from Automations are now sent exactly like the real ones, so what you see is what your customers get.

Automations

Automations, one row each with its own switch

The Automations page is now one row per automation: quote follow-ups, overdue invoice reminders, visit reminders, and review requests, each with its own on/off switch. Expand a row to adjust its settings, see how many it has sent, and read the message it sends. Hit “Send me a test” to see exactly what your customers will get.

Invoices & payments

See everything that happened on an invoice

Every invoice now has an activity timeline: created, sent, re-sent, viewed by the customer, reminder sent, paid, receipt sent, or voided, and who on your team did it. No more guessing whether a customer ever opened the invoice.

Quotes

Know when a customer opened your quote

Quotes now show their own history: who created it, which email addresses it went to, when the customer viewed it, and who voided it. Views are recorded by device: MakeHay tells you the quote was opened without guessing at who opened it.

Scheduling

Complete a job without starting it first

Finished a job you never got around to marking as started? You can now mark a scheduled visit complete, or complete and invoice it in one step, straight from the schedule, no need to start it first.

Request forms

A rebuilt request form builder

Edit the built-in questions (name, email, phone, job site, message), drag questions into any order, and add your own with the answer type you need, with a live preview as you go. New forms start with just Name, Email, and Phone. Your settings page now shows each form collapsed with its live status and request count, and share options are ordered Link, Popup button, then Embed.

Everywhere

Collapse the navigation to an icon rail

Want more room for the schedule or a quote? Collapse the left navigation down to a slim icon rail, and the Settings menu too. MakeHay remembers your choice the next time you open it.

Quotes

Your first quote on one screen

New accounts now land on a single screen where the customer, the job site, and the line items live together. Fill it in top to bottom and your first quote is out the door in minutes, no bouncing between pages.

Everywhere

The satellite measurement tool has a new home

The free satellite measurement tool has moved to makehay.io/satellite-measurement-tool. We also refreshed the wording across the site so it's clearer what MakeHay does and who it's for.

Request forms

Put your request form on your own website

Embed your request form on your site with a single line of script, or add a popup button that opens it. The form loads faster, you can send visitors an optional confirmation email when they submit, and each form now has its own stats so you can see which ones bring in work.

Invoices & payments

Connect Stripe right when you need it

You can now connect Stripe at the moment you send an invoice or ask for a deposit, instead of going to settings first. While Stripe is still reviewing your details, MakeHay shows an honest “Stripe is confirming your account” state rather than pretending you're ready to take payment.

Everywhere

MakeHay works in Canada

Canadian postal codes, provinces, and time zones are now fully supported, and addresses locate correctly across the country. When an exact address can't be pinned down, weather, the map, and measuring fall back to the town instead of leaving you stuck.