For crews weighing their options
The ServiceTitan alternative that doesn't need a sales call.
ServiceTitan is enterprise software: unpublished per-technician pricing, implementation projects measured in months, and annual contracts. MakeHay is the opposite — sign up free, measure a site from satellite, and send your first quote this afternoon.
Free forever for one user. Set up in minutes.
Switching? We'll help you move your customer list — support@makehay.io.
Side by side
MakeHay vs ServiceTitan, feature by feature
ServiceTitan earns its place in big dispatch-heavy shops — the reporting is excellent and it runs 50-technician operations well. The comparison below is about what a small outdoor crew actually needs, and what each platform asks of you before you can send quote #1.
| Feature | MakeHay | ServiceTitan |
|---|---|---|
| Price | Free — no monthly plan | Unpublished; reported ~$245–$500 per technician/mo |
| Getting started | Self-serve signup, minutes | Sales demo required; implementation reported at 2–12 months |
| Setup / implementation fee | None | Reported $5,000–$50,000+ depending on size |
| Contract | None — it's free | 12-month minimum reported; multi-year common |
| Satellite site measurement | Built in, free | |
| Weather warnings per job site | Automatic on every visit | |
| Project-style outdoor jobs (multi-day, weather-split) | Native — visits, splits, recurrence | Dispatch-centric; project work is a known weak spot |
| Enterprise reporting & call center tooling | Best in class |
ServiceTitan does not publish pricing; figures above are user-reported estimates compiled from third-party reviews as of July 2026 and should be confirmed with the vendor. ServiceTitan is a trademark of its owner; MakeHay is an independent product and is not affiliated with or endorsed by ServiceTitan.
Why crews switch
Software that already knows outdoor work
Measure the site before you drive to it
Pull up any address on satellite view, trace the areas, and measure the runs — square feet and linear feet, straight into your quote. Older imagery is one dropdown away when today's photo hides what you need to see.
Quotes in the units you bid in
Per square foot, per linear foot, per item, or flat — with categories so the customer sees a clean total, good/better/best packages when you want to upsell, and one-tap approval that skips the printer.
Weather watching every job
Every scheduled visit is checked against the forecast for that address. Rain on the job day, a cold snap that stops a cure, snow that triggers a plow route — you get warned first, and pointed to the clearer day.
Scheduling made for outdoor work
Multi-day jobs, split visits, recurring routes — drag them on the calendar, and unscheduled work sits in a tray so nothing gets forgotten.
Paid without the chase
Approved quote to invoice in one click. Card and ACH online, checks recorded in seconds, and automatic follow-ups so overdue money doesn't stay overdue.
One tool, not five — and free
Measuring, estimating, CRM, scheduling, and invoicing in one place, with no monthly subscription. No exporting takeoffs from one app into quotes in another.
An honest note
ServiceTitan is real enterprise software with best-in-class reporting, and large operations get real value from it. This page isn't for them. It's for the two-truck striping outfit or five-person lawn crew being quoted enterprise prices for problems they don't have. If that's you, you can be sending quotes on MakeHay in the time it takes to schedule a ServiceTitan demo.
FAQ
Common questions
Is MakeHay a good ServiceTitan alternative for a small crew?
That's exactly who it's for. ServiceTitan is built for large dispatch operations — reviewers consistently say shops under about ten technicians pay for depth they never use. MakeHay covers what a small outdoor crew actually runs on — measuring, quoting, scheduling around weather, invoicing, online payment — free, with no sales call and no implementation project.
How much does ServiceTitan cost compared to MakeHay?
ServiceTitan doesn't publish prices — you have to request a demo. Third-party compilations of user reports put it around $245–$500 per technician per month, plus implementation fees reported anywhere from $5,000 to $50,000+, on contracts of a year or more. MakeHay is free: no per-tech fee, no implementation fee, no contract.
What does MakeHay have that ServiceTitan doesn't?
Outdoor-first tools: satellite takeoffs that flow into quote quantities, weather checks on every visit with trade-tuned warnings, and job scheduling built for multi-day, weather-split outdoor projects — a style of work even ServiceTitan's own positioning treats as out of scope. Plus a price a two-truck crew doesn't have to think about.
When is ServiceTitan genuinely the better choice?
If you're running ten-plus technicians with dedicated dispatchers and CSRs, doing high-volume residential service calls, and you need enterprise reporting, call recording, and marketing attribution — ServiceTitan is the category leader for that, and the investment can pay for itself at that scale.
How do I switch or start on MakeHay?
Sign up free and you're working the same day. If you're coming off another platform, email support@makehay.io and we'll help you move your customer list and set up services and pricing — no data-migration invoice attached.
Ready for software built for the way you work?
Start free today — and if you're switching, we'll help you move in.
Free forever for one user. Set up in minutes.