Invoices and payments

Track unpaid and overdue invoices

Use the Invoices page to see what you're owed, what's overdue, and where each invoice stands.

Who can do this
People with the View invoices permission

The top of Invoices shows your Outstanding total and your Overdue total, with how many invoices are overdue.

What each status means

  • Draft: not sent yet. Your customer can't see it.
  • Sent: emailed or shared, and waiting on payment.
  • Partially paid: part of the balance is paid.
  • Paid: paid in full.
  • Overdue: sent, not fully paid, and past its due date.
  • Void: no longer owed. It keeps its number for your records.
  • Viewed appears beside the status once your customer opens the link.

Find an invoice

  • Click a filter at the top: All, Draft, Sent, Partially paid, Paid, Overdue or Void.
  • Type a customer name or invoice number in the search box.

Open an invoice to see its Activity card: when it was sent, when your customer opened it, payments, and reminders.

Tip: A customer's invoices are also on their page in Customers, on the Invoices tab.

Open it in MakeHay